Princess Cruises primarily uses the Ocean Cruise Terminal in Southampton. Located at the Eastern Docks, this terminal provides convenient access through Dock Gate 4. You'll find that the check-in process is smooth and efficient, making your embarkation experience hassle-free. During busy peak times, Princess might also operate from the Mayflower or Horizon terminals. It's a good idea to familiarize yourself with your terminal's amenities and transportation options for an easier journey. Want to learn about parking, nearby attractions, and more helpful tips? There's plenty more to explore!
Key Takeaways
- Princess Cruises primarily uses the Ocean Cruise Terminal, Berth 46/47, shared with other cruise lines.
- During peak times, Princess may operate from the Mayflower or Horizon terminals.
- Access to the Ocean Cruise Terminal is via Dock Gate 4.
- Check-in procedures at the terminal ensure efficient luggage handling and passenger comfort.
- It's advisable to pre-book parking, especially during busy summer months, for secure options.
Terminal Locations and Addresses
When planning your cruise from Southampton, knowing the terminal locations is essential. You'll find several terminals, each with specific addresses. The Queen Elizabeth II Cruise Terminal is located at Eastern Docks, SO14 3GG, accessible via Dock Gate 4. Just nearby is the Ocean Cruise Terminal, also at Eastern Docks, SO14 3QN, reachable through the same gate. If you're heading to the City Cruise Terminal, it's at Western Docks, SO15 1HJ, and you can enter through Dock Gate 8 or 10. The Horizon Cruise Terminal is also in Western Docks, SO15 1AW, and it is noteworthy that it is a carbon-neutral facility. Lastly, the Mayflower Cruise Terminal is found at Herbert Walker Avenue, Western Docks, SO15 1HJ, with access through Dock Gate 10 or 20.
Terminal Usage by Princess Cruises
If you're cruising with Princess Cruises from Southampton, you'll likely dock at the Ocean Cruise Terminal. This terminal, primarily used by Princess, is located at Berth 46/47, which is also shared with Carnival Corporation, Cunard, and P&O Cruises. In busy situations, Princess may utilize alternative terminals like the Mayflower or Horizon. The Ocean Cruise Terminal offers various facilities, including Ceano's café, toilets, seating areas, and vending machines. A dedicated taxi rank is outside the Arrivals Hall, and parking options are available nearby. Additionally, the terminal is easily accessible via Dock Gate 4, making your arrival convenient. For any baggage or lost property inquiries, you can reach out to The Baggage Handling Company at 02380 87 31 11 for assistance. Enjoy your cruise!
Access and Transportation Options
Accessing the cruise terminals in Southampton is straightforward, thanks to a variety of transportation options.
If you're driving, follow the A33 to the appropriate Dock Gate: 10 for City and Mayflower terminals, and 4 for Ocean and QEII terminals. The largest cruise port in the UK offers ample facilities to make your journey smoother.
Prefer public transport? Catch the U1C bus from Southampton Central train station directly to Dock Gate 4 for Ocean and QEII. National Express buses run from Heathrow or Gatwick to Southampton Central, too.
Taxis are readily available at the train station, or you can book one in advance.
For added convenience, shared shuttle transfers operate between Central London and the terminals, picking you up from hotels or Airbnbs.
Enjoy your journey!
Parking Information
Parking at Southampton's cruise terminals is designed to be convenient and efficient for travelers.
If you're cruising with Princess, CPS Cruise and Passenger Services offers valet parking just a two-minute walk from the terminal. Pre-booking is highly recommended, especially during busy summer months, to secure your spot. Multiple parking options are available, including short-term and long-term facilities.
Parking costs vary; for example, Cruise Parking Ltd starts at £62 a week. For a luxury experience, consider Portside Meet and Greet at £85.72.
If you're looking for budget options, West Quay Multi-Storey Car Park charges a flat rate of £6 a day or £42 weekly.
Always choose recognized operators and look for the Park Mark accreditation to ensure a secure parking experience.
Terminal Facilities Overview
When you arrive at Southampton's cruise terminals, you'll find a range of facilities designed to make your experience as seamless as possible.
Enjoy efficient check-in procedures and secure luggage handling with on-site porters ready to assist you. Relax in comfortable lounges equipped with charging points and entertainment options, or take advantage of priority boarding if you're traveling with family or need assistance. Additionally, the terminals feature facilities for disabled passengers, ensuring everyone has access to essential services.
Dining options abound with on-site cafes and restaurants, while duty-free shops offer a variety of last-minute gifts.
You'll also appreciate wheelchair-friendly amenities and complimentary Wi-Fi throughout the terminals. Each terminal has its unique features, ensuring you have everything you need before your cruise sets sail.
Lost Property Procedures
While enjoying the facilities at Southampton's cruise terminals, it's important to know what to do if you misplace an item during your journey.
If you lose something onboard, head straight to reception or guest relations to report it. You'll need to provide details like the ship you sailed on, booking reference, cruise number, and a description of the lost item.
If you realize an item is missing after disembarking, contact the cruise line's lost property department using their dedicated email or phone number. They may charge for returning items, and remember that items found on board are typically logged and stored securely by the cruise line.
Additionally, consider filing an insurance claim for valuable belongings.
To avoid future losses, use unique luggage and attach clear tags to help identify your bags easily.
Nearby Attractions and Amenities
Exploring nearby attractions and amenities enhances your cruise experience in Southampton, offering a mix of history, culture, and relaxation.
Just a mile from the Ocean Cruise Terminal, Tudor House and Garden invites you to explore its storied past and beautiful gardens. Additionally, the Ocean Cruise Terminal is without public transport access, making it essential to plan your transfers in advance.
If you're up for a short drive or train ride, Portsmouth Historic Dockyard boasts over 11 attractions, including HMS Victory and the Mary Rose Museum, making it a perfect family outing.
For a truly iconic experience, consider visiting Stonehenge, about an hour and twenty minutes away, where you'll stand in awe of the ancient stone circle.
Closer to the terminal, Mayflower Park provides stunning views of the harbor and is an ideal spot to unwind before your journey begins.
Accessibility Features
Accessibility features at the Princess Southampton Cruise Terminal ensure that all passengers can enjoy a smooth and comfortable travel experience. You'll find ramps and lifts throughout the terminal, making it easy to navigate. There are designated seating areas for those with mobility issues and staff available to assist when needed. Priority boarding is offered for elderly passengers and families with young children, enhancing convenience. The terminal also includes family-friendly waiting areas, ensuring a pleasant atmosphere for all. For embarkation, accessible gangways and mobility assistance are provided to ensure safe access to the ships. Additionally, accessible staterooms are available, catering to various needs, making your journey with Princess Cruises as enjoyable as possible. The terminal serves as a convenient gateway to numerous cruise destinations, showcasing its importance as a major embarkation point.
Travel Tips for Passengers
When planning your cruise, how can you ensure a stress-free experience? Start by arriving at least a day early. This way, you can dodge last-minute chaos. Use the train line app to plan your rail journey and consider pre-booking a taxi through your hotel if you're staying overnight. Remember, all cruise terminals are easily accessible on level ground, so check the typical walking times. Additionally, Southampton welcomes approximately 2.5 million passengers annually, so you can expect a bustling atmosphere at the terminals. When you arrive, enter through the correct dock gate—like Dock Gate 8 for the City Terminal. Lastly, be sure to pre-book parking if you're driving, especially during peak season, to secure your spot and make your embarkation smoother.
Enjoy your cruise!
Contact Information for Assistance
For any assistance you might need regarding your cruise, you'll find multiple contact options available.
If you prefer speaking to someone, call 02380 658 386 for new bookings, or 02380 658 387 for payments and care team inquiries. The Cruise sales lines are open Monday to Saturday, 9:00 am – 8:00 pm, ensuring you can get help during peak hours.
For online booking queries, dial 02382 640 101. You can also reach general enquiries at 023 8048 8800.
If email works better for you, send a message to Cruise@abports.co.uk for cruise inquiries, or port.planning@abports.co.uk for general questions.
For postal communication, visit the Southampton Cruise Centre at Travel Village Group, 298 Highfield Road, Blackpool, or the Vessel Traffic Services Centre at Ocean Gate, Southampton.
You can also contact Princess Cruises directly at 0344 338 8663.
Frequently Asked Questions
What Time Should I Arrive at the Ocean Cruise Terminal?
You should aim to arrive at the Ocean Cruise Terminal at least 90 minutes before your scheduled sailing time.
If you're cruising with Princess, the earliest boarding typically starts at 11 AM, but priority boarding can let you in as early as 10 AM.
Arriving within your designated time slot is crucial, as early arrivals mightn't board immediately.
Make sure to check in and claim your luggage before proceeding to the check-in podium.
Can I Bring My Pet on Board With Princess Cruises?
You can't bring pets on board with Princess Cruises.
Only service animals and emotional support animals (ESAs) are allowed, and they need documentation from a licensed healthcare provider.
These animals can accompany you in public areas, but pets aren't permitted at all.
Make sure your service animal or ESA is well-behaved and up-to-date on vaccinations.
If you're traveling with a pet, consider finding a pet-friendly hotel for your stay.
Is There a Dress Code for Embarkation?
Yes, there's a dress code for embarkation, though it's not strictly enforced.
You should wear something casual and comfortable, like a t-shirt and shorts, as you'll be moving through various check-in processes.
Remember, shoes are required in public areas, so flip-flops aren't ideal.
Once onboard, you can change into more formal attire if you plan to dine in the restaurants later that evening.
Always check your cruise line's specific guidelines for details.
What Items Are Prohibited on Princess Cruises?
On Princess Cruises, you can't bring certain items on board. Firearms, explosives, and flammable liquids are strictly prohibited.
Sharp objects and chemicals aren't allowed either. When it comes to electronics, portable generators and power tools are off-limits.
You should also avoid bringing perishable food, large quantities of alcohol, and pets, except for service animals.
Always check the cruise line's website for any updates on prohibited items before your trip.
How Can I Book Shore Excursions While on the Cruise?
You can book shore excursions by planning ahead and deciding on activities a few weeks before your cruise departs.
Consider booking through the cruise line for convenience, as they'll handle any special requests and ensure the ship waits for you.
If you prefer independent touring, ask locals for recommendations, but always keep an eye on the time.
Remember to research cultural norms and leave valuables on board for a stress-free experience.
Conclusion
So, you've got everything you need to know about the Southampton cruise terminal Princess uses, but isn't it ironic that amidst all this planning, the real adventure only starts when you finally step aboard? You'll navigate the terminal like a pro, but it's the unexpected moments at sea that'll create the memories you cherish. So, while you meticulously prepare, remember—sometimes the best experiences are the ones you never saw coming. Safe travels!
